Learn how King Locksmith and Doors Experts helped a leading hospitality property modernize aging door hardware, standardize staff access control, improve life safety compliance, and secure critical hotel entry points across one high-traffic Maryland facility.
Holiday Inn Express
Hospitality / Hotel
Maryland
120 Entrances
Holiday Inn Express Hotel needed an organized way to secure guest areas, staff-only spaces, and emergency exits without disrupting daily hotel operations. Aging door closers, recurring guest room lock failures, inconsistent staff access permissions, and poorly latching corridor fire doors were creating maintenance strain and guest frustration. The property also needed faster credential control for staff turnover while improving life safety compliance across high-traffic openings.
Holiday Inn Express suits and hotel operates a fast-paced hospitality environment serving hundreds of guests, staff members, vendors, and maintenance personnel weekly across its Maryland location.
The property included:
The hotel leadership engaged King Locksmith And Doors after repeated operational issues involving:
These issues created guest frustration, increased front-desk escalations, slowed housekeeping and engineering workflows, and introduced compliance risks around fire-rated corridor and emergency exit doors.
Before implementation, our Maryland Specialists completed a full hotel door and access assessment, including:
The most critical issue was not isolated hardware failure, but a combination of door alignment problems, aging closers, and fragmented staff access permissions, which together increased both service calls and operational risk.
We designed a hospitality-focused layered solution centered on access accountability and high-cycle door reliability.
Reduction in guest room and corridor door incidents
faster staff credential changes
fewer door closer-related maintenance tickets
lower ongoing maintenance spend on repeat door failures
King Locksmith helped us solve more than door problems. They improved guest confidence, simplified staff access control, and brought our building openings back to dependable daily performance without disrupting hotel operations.
Facilities Manager, Holiday Inn Express Maryland
From staff access control and guest entry systems to corridor fire doors, panic hardware, and high-cycle commercial door services, Lion Locksmith helps Maryland hotels reduce risk, improve guest satisfaction, and protect daily operations.
24/7 available, call us anytime
